Tag: Change Management

  • Grappling with the change that new systems bring

    Change is good. Really? My observation is that few people accept change easily…which seems to indicate that they aren’t convinced that change is good. Mark Twain once said, “I’m for progress, it’s change I don’t care for.” Does that sound like  someone you know? Implementing information management systems is a notoriously tough business…with a lot…

  • Geoffrey Moore on Change Management

    “We’ve been talking about change management for 30 years and it’s been a fraud. And it can’t continue to be a fraud.”